When receiving SMTP emails from the mainframe with a “from” address claimed to be on the Outlook Server, Outlook may have a difficult time connecting the profile and providing the contact information in the original email.
The following solution has worked best. The name should be enclosed in quotes, followed by a space and then the bracketed email address of the sender.
“Last, First I” <firstname.lastname@example.org>
To use the IBM example at Using batch SMTP command in TSO utilities as a starting point,
the sender’s email address would be inserted on the From line below:
Date: Thur, 26 Mar 92 21:48:57 EST
From: “Last, First I” <email@example.com>